Optomi, in partnership with a leader within the entertainment industry, is seeking a Travel Logistics Representative to join their Global Travel & Expense Technology team. This individual will play a critical role in supporting the execution and maintenance of global travel systems, ensuring operational efficiency, policy compliance, and high-quality service across internal teams. We're looking for a customer-focused professional with hands-on experience in corporate travel systems who thrives in fast-paced, collaborative environments.
The right person will:
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Support the daily operations of enterprise travel systems, focusing on system stability, error resolution, and policy alignment
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Serve as the first line of response for system-related errors, escalations, and travel rule enforcement
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Maintain a strong customer service mindset while interacting with stakeholders across the organization
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Help execute configuration updates to travel tools in alignment with company policy and process changes
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Contribute to continuous improvement efforts for system efficiency and traveler experience
The right person will have:
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3–5+ years of experience on a managed Global Travel Team or in a corporate travel agency environment
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Proficiency with Concur and Sabre travel systems (or similar platforms)
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Strong customer service and issue resolution skills in a corporate setting
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Solid understanding of corporate travel processes, policies, and system integrations
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Excellent communication and collaboration skills, with the ability to work across teams
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A detail-oriented, tech-savvy mindset with a proactive, problem-solving approach
What You’ll Enjoy:
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Supporting a recognizable enterprise organization with a global travel footprint
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A high-impact role focused on improving travel systems and user experience
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A collaborative and professional environment with the opportunity to contribute from day one
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Onsite engagement with cross-functional teams and stakeholders
