Optomi, in partnership with a leading organization, is looking for a Principal Infrastructure Engineer to join their team onsite in M.
Position Summary: The Principal Infrastructure Engineer will play a critical role in transitioning the organization away from an offshore MSP model while addressing a significant gap in infrastructure as code expertise. The team is focused on reducing ticket volumes from 800 per week to a manageable 200-300 tickets per week. The ideal candidate will have strong operational experience, expertise in Terraform, and the ability to manage and configure systems effectively in a Windows environment. This role requires excellent communication skills and the ability to work flexibly within challenging situations. What the right candidate will enjoy:
- The opportunity to work on a team undergoing significant transformation.
- A role that emphasizes operational excellence and innovative problem-solving.
- Competitive compensation up to $200k.
- Strong operational experience in IT infrastructure.
- Expertise in infrastructure as code, specifically Terraform.
- Hands-on experience with Windows systems and batching processes.
- Proven ability to manage and reduce high ticket volumes.
- Strong communication skills and flexibility to handle challenging situations.
- Lead the transition away from an offshore MSP model.
- Address and close the gap in infrastructure as code expertise within the team.
- Manage and configure systems effectively, focusing on operational efficiency.
- Work to reduce ticket volumes from 800 per week to a manageable level.
- Communicate effectively and collaborate with team members to achieve positive outcomes in challenging scenarios.


