Optomi, in partnership with a leader in the entertainment industry is seeking a Program Manager for their NYC, NY location! This role will be aligned with the Identity Governance, Devices, Profiles, & Privacy teams, focusing on onboarding business units to identity services.
Experience of the right candidate:
- 7+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization.
- MUST have IAM experience. will be owning program end to end. this team supports all identity across the entire team.
- Proven ability to facilitate effective communication across disparate teams.
- Evidence of strong planning, delivery, and problem-solving skills
- Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
- BA/BS or equivalent experience required.
- This position requires proven experience in delivering large, ambiguous, and highly technical programs. Ideal candidates must be highly proactive, detail-oriented, and able to autonomously work on multiple assignments that may span the department. They must be capable of digging into technical details and clearly communicating schedules, risks, status, and processes to a variety of business and technical audiences. They must be able to partner closely with product managers and technical leads to coordinate schedules and deliverables.
Responsibilities of the right candidate:
- The successful candidate will lead tech-driven initiatives to meet our 99.999% operational excellence key performance requirements and improve login and profile success (KPR). They will work closely with highly technical teams, including Client Experience front-end Web engineering, Foundational Platforms, GCI Orchestration, and SDK integration team, to build platform services, build architecture, ensure scaling, and create a forward-looking roadmap. Strong technical architecture aptitude is essential.
- Deliver projects from concept to completion by collaborating with engineering teams, product management, design, and other cross-functional stakeholders.
- Understand architectural and design specifications. Suggest alternate solutions that achieve business goals and/or drive alternate solution development via collaborative mechanisms such as story mapping and whiteboarding.
- Facilitate team agile ceremonies (standups, grooming, team retrospective and planning sessions) and ensure they are effective and efficient.
- Engage with the development teams to build delivery timelines of feature sets for projects and be able to sequence the work based on priorities.
- Prioritize multiple team requests and balance that against other priorities and committed work. Must understand the impact of injecting these requests to the team’s backlog.
- Ensure that all involved parties understand and accept their roles and responsibilities.
- Navigate the TWDC to effectively drive progress, even when the scope of responsibilities may be unclear.
- Track and report key program metrics, informing stakeholders as appropriate.
- Facilitate all build activities (including QA and UAT), as per plan (where applicable)
- Collaborate with other program management colleagues to coordinate activities across multiple technology teams.
- Effortlessly sift through “noise” and facilitate discussions and activities with a laser focus towards results.
- Exemplify leadership characteristics through collaboration, work ethic, and creative thinking. Strive to inspire others and deliver the best possible outputs.
